Welcome to the Help on the Way Problem Reporting Area.  Please fill out all required fields and any additional information you may have.  ( ' * ' denotes required field).  Once the form is submitted an email with a confirmation number will be sent to the email address you enter below.
       
* Company Name  
  Department  
* Name  
* Email Address  
* Phone Number      Numbers Only no spaces.



In order for us to address the issues you are reporting as efficiently as possible, it will be very helpful to have the Help on the Way serial number from the PC you are having problems with. It is a five digit number that should be located on a purple and silver tag on the back of the back of the machine.
     
Serial Number   (the Help on the Way serial number)
Machine Name  
Issue   Please explain in as much detail as possible the problem you are having.
Additional Information   This area is provided for any additional information you may have.
Issue Status No Rush  As Soon as Possible  Critical

'Critical' will send a prority email alert to us that immediate action is required.Please do not abuse this selection.

     
    

To contact Technical Support by telephone call (636) 274-3977.
 
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